Experience Talks

Cycle of talk events for professionals interested in customers: customers service, sales, marketing, CX specialists etc.

  • Speakers are experts in their areas – managers from companies like KPMG, Salesforce, O2, owners of successful companies, experienced CX strategists and freelancers.
  • Topics – from digital transformation and data processing to soft-skills and customer behavior.
  • Event is held 3 times a year – January, May, September.
  • Casual atmosphere and enough space for approaching new contacts and discussions.
  • Newly as an afternoon event with main program and informal chill-out afterwards, with a glass of bubbles… cheers to CX 😊

Upcoming event

September 21, 2022
13:00 - 18:00

Palác ARA, Prague

13:00 – 16:00

16:00 – 18:00

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Main program

Chill-out and networking


Talks

Michal Mravináč
Regional Sales Director CEE, Salesforce
Remove the barriers between customer and seller.

Viktor Kostický
Professional negotiator and lector of sales
How to manage the price increase so that the buyer accepts it.

online streaming raňajky
In-person

1950 Kč

w/o VAT

online streaming
Online stream

750 Kč

w/o VAT

You can look forward to inspiring topics split into two blocks:

Michal Mravináč

Michal Mravináč
Regional Sales Director CEE
Salesforce


Remove the barriers between customer and seller.

Michal Mravinac has been working in Salesforce for 5 years, currently as a Sales Director for CEE region. He has been active in international business for a long time, worked in Great Britain and Canada. Michal is an expert in digital transformation in B2B and specialized in improving the results of sales teams. Michal showed his pioneer approach during his work for startups, where he was on mission to bring the virtual reality revolution to global businesses – ahead if its time. He is still marginally dedicated to startups as a sales strategist consultant and mentor.

Viktor Kostický

Viktor Kostický
Professional negotiator and lector of sales


How to manage the price increase so that the buyer accepts it.

Viktor Kosticky is professional negotiator and lector of advanced sales. He is concerned with sales from strategic planning through acquisitions and audits to implementing the behavioral processes for sales departments of big companies. Companies hire him to help them solve the complicated business cases, when the opposite side refuses to accept proposed conditions or even threatens with ending up the cooperation. Very frequent reason for these uneasy situations is price increase disapproved by the business partner. Viktor has successfully managed wide range of large cases in hundreds of thousands or millions of Euro. His fancied topic in area of leadership is ego – how to cope with it during negotiation and make it help and not harm.

FAQ

1. What is included in an in-person participation ticket?
This ticket includes your personal presence on event and a chance to use all benefits – networking, putting questions to speakers, catering, access to both talks in our online archive and becoming a member of Experience Talks community.

2. What is included in an online stream ticket and how is the stream organized?
You will receive the access code enabling you to join the live stream. The instructions will be sent via e-mail. The ticket includes live stream access, putting questions to the speakers, access to both talks in online archive and becoming a member of Experience Talks community.

3. What if more colleagues from our company want to come along?
One of you fills up the application form and as a next step just inserts names of other colleagues. You will receive one total invoice.

4. What if I buy the in-person participation ticket and cannot come?
If you can join the event at least online and let us know at least 48 hours in advance, we will send you the access code for online stream. If you cannot handle even online, the ticket includes access to records of both talks in online archive. They will be uploaded few days after event, and you can watch them anytime you want.

5. What if I buy the online stream ticket and cannot join?
The ticket includes access to both talks in online archive. They will be uploaded few days after event, and you can watch them anytime you want.

6. What if the event will be canceled due to covid related government restrictions?
In this case the event will be held only online.

Do you have any other questions? Feel free to ask, we will be happy to answer.

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